Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly, including account details, business configurations, and communication preferences. We also collect usage data about how you interact with our services and agent performance metrics.
2. How We Use Your Information
We use collected information to provide and improve our services, configure and deploy your agent teams, maintain security, and communicate with you about your account and service updates.
3. Data Processing by Agents
Our AI agents process data within your existing business systems through secure integrations. Agents operate in isolated containers and cannot access data outside their configured scope. All agent actions are logged and auditable.
4. Data Retention
We retain operational logs and audit trails for security and compliance purposes. Business data processed by agents remains in your systems—we do not store copies. Account data is retained until you request deletion.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, role-based access controls, and regular security audits. Our infrastructure is SOC2 ready and GDPR compliant.
6. Third-Party Services
We integrate with third-party services as configured during deployment. Each integration is established with your explicit authorization. We do not sell or share your data with third parties for their marketing purposes.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can request data portability, restrict processing, or withdraw consent at any time. Contact us to exercise these rights.
8. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at privacy@zaplit.com.